[Quality] Outsourced Server Support From the Pros

About us:
ServerSupportGuys.com
A pioneer in outsourced Server Support services. We specialize in providing truly effective outsourced administrative services to customers who demand results.


Downloadable Resources:

FREE Whitepaper [Format: pdf] : The Hidden Risk - Educate yourself and learn why "cheaper" isn't always better.

FREE Whitepaper [Format: pdf] : Explore outsourced support - Learn how outsourcing can help your business.


Available Services:

Full Server Support & Management:
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- Pro Active Service Monitoring & Response Services
- Load Monitoring and Response
- Detailed & In-depth Enrollment Process
- Security Vulnerability Audit and Risk Assessment Services
- Multi-Point International Firm with 'Clean' Connections.
- Secure Facility and Information Access Regulatory Standards in place.
- Pre-Emptive Vulnerability Response & Patching
- Automatic + Free Software Updates (3rd Party & Core OS)
- Installation of Firewall System (SSG Custom or APF)
- Installation of R-FX Tools
- 3rd Party Software Versions Monitoring & Response
- On-Demand 24x7 Level I, II, and III Technical Support Services (Unlimited Requests)
- Disaster Recovery Planning & Response
- Industry Leading 5 Minute Response Time SLA
- Optional End-User Support
- Optional Remote Backup Services + Management (Powered by DataVault Pro)



Per Task Support:
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- Administration Services performed on a per-task basis. We handle most Level I-III tasks, as well as complex administration tasks. Kernel Upgrades, Software Upgrades, Script Installations, website updates, website moves and more.
Most tasks are handled within 2-4 hours.

911Help:
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Quickly deployable emergency help when you need it the most. Receive professional assistance in as little as 10 minutes.

Questions? Click the [Speak To LiveChat] link. We're available around the clock. Even when everyone else is sleeping.